Leadership Lessons: Leading Teams Through Conflict featuring Lori Charvat BA, JD, LLM '02

The workplace is a complex adaptive system, connected through people and webs of relationships. Where people come together, and their needs compete, conflict will emerge. It is a natural by-product of engagement. So, how do we navigate workplace conflict and harness the best of it to support the system to thrive? What is the role of leadership in creating an environment where people can disagree – respectfully – and learn something in the process? What can you do to increase your conflict competence?

Throughout this webinar, participants will explore how:

  • Conflict reflects and influences relationships in systems;
  • Workplace conflict provides opportunities for individuals and teams to learn and develop;
  • Conflict competence enables teams to thrive; and
  • To interrupt negative patterns in conflict.


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